Ships from Pennsylvania

US orders typically arrive within 3–8 business days.

Reliable delivery

We work with trusted courier partners to deliver your order safely.

Need help?

Our customer service team is here if you have any delivery questions.

US shipping options

Standard shipping is free within the contiguous United States. Additional shipping charges apply to Alaska, Hawaii, and US territories and are shown at checkout.

Orders ship from Pennsylvania and typically arrive within 3–8 business days. Delivery times can vary by destination and during peak periods.

Shipping destination

Estimated delivery

Cost

Contiguous United States

3–8 business days

Free

Alaska and Hawaii

3–8 business days

Calculated at checkout

US territories

3–8 business days

Calculated at checkout

Tracking your order

Once your order has shipped, you'll receive a confirmation email with your tracking details.
If you haven't received your tracking email, please check your spam or junk folder before contacting us.

Federal holidays and peak periods

During busy periods and federal holidays, shipping times may be slightly longer than usual.
We'll display known delays on our website whenever possible.

Frequently asked questions

How long does delivery take?

US orders ship from Pennsylvania and typically arrive within 3–8 business days. Personalized doormats are made to order and may require additional production time. The latest estimate is shown at checkout.

Do you ship across the United States?

Yes. We ship throughout the United States. Standard shipping is free within the contiguous United States; additional charges apply to Alaska, Hawaii, and US territories and are shown at checkout.

Can I track my order?

Yes. Once your order ships, you will receive a tracking link by email so you can follow its progress and see estimated arrival updates. Contact our customer service team if you have trouble accessing the tracking information.

I have ordered the wrong mat, can I cancel my order?

If you ordered the wrong mat, contact us as quickly as possible. If a standard item has already shipped, you may request a return under our returns policy. Personalized products are not returnable.

Still need help?

Our team are always happy to help - simply get in touch and we'll get back to you as soon as we can.

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