Would you like to return your order? Fill in the form below
Submit the form to request a return within 100 days of delivery. The buyer is responsible for return shipping, and a $20 restocking fee applies to eligible refunds. Personalized products are not returnable.
Other ways to reach us
Returns policy
We offer a 100-day return policy for eligible standard products. Items must be unused, in their original condition, and include proof of purchase.
To start a return, complete the contact form above. If your return is approved, we'll provide return instructions and the correct return address. Items sent back without approval may not be accepted.
The buyer is responsible for return shipping. A $20 restocking fee is deducted from eligible refunds.
Personalized products are not returnable. If a personalized item arrives damaged, defective, or incorrect, contact us promptly with photos so we can help.
Damaged, defective, or incorrect items
Inspect your order when it arrives. If it is damaged, defective, or incorrect, contact us promptly and include photos. We'll review the issue and arrange an appropriate replacement or refund.
Exchanges
The fastest way to receive a different standard item is to return the original item after approval and place a new order.
Refunds
Once we receive and inspect your return, we'll notify you whether the refund is approved. Approved refunds are issued to the original payment method, less the $20 restocking fee, and are usually processed within 10 business days. Your bank or card issuer may need additional time to post the refund.
